Shipping & Returns
Black Friday Processing Time
Please allow up 1 to 2 weeks for us to process your order. We aim to process all orders as soon as possible, but we are a small team and may encounter delays from time to time.
Rider Necklace, this item is a preorder and is estimated to ship in 6 weeks. This item will ship separately.
Basgiath Crewneck, this item is estimated to ship within 4 to 6 weeks and will ship together with a multi-piece order.
Once they are in the carriers hands delivery within the US usually takes 1-5 business days to arrive (dependent on service selected at checkout, and your location).
Orders outside the US can take anywhere from 1-4 weeks once processed. Delivery details will be provided in your confirmation email.
Full shipping policy available here.
Send us a photo of the package and items along with your order number and we will take it up with the delivery company. We'll either send you replacements or store credit depedent on stock levels.
We only ask you send back the items you have received so we can use them in our case.
Contact & Support
Email us at firstname.lastname@example.org, or fill out the contact form here.
If it is in reference to an order please provide your order number so we can get to you as soon as possible.
We work to respond within 48 hours Monday - Friday from 9:00am - 5:00pm pst.
If you messaged us on Instagram regarding your order, please email us. We love chatting with you all on Instagram, however this sometimes isn't the easiest platform to keep track of order questions. Email email@example.com and we'll get to you as soon as possible.
Looking for an item that is out of stock? We have a few options for updates.
Sign up for our mailing list below and we'll send you an email with a date and time on when items are coming back in stock.
Additionally, you may sign up for a stock alert for a specific size directly from the item's page.
See below for a link to all our social channels - see you there!